EXCHANGE AND RETURN

1. Faulty or Incorrect Items
   If your item is faulty, incorrectly described, or not what you ordered, we're truly sorry. We’ll gladly meet our legal obligations under Australian Consumer Law. Please follow our standard return process either in-store or online to initiate your return.
2. Change of Mind Returns
   Changed your mind? No worries, we offer refunds for change-of-mind purchases, under the following conditions:
   

• Proof of purchase is required
• Items must be unworn, unwashed, and in original condition with all tags and labels attached

Please note: Refunds for change-of-mind returns do not include shipping fees, unless your item is deemed faulty and you're returning the entire order with valid proof of shipping costs.

3. Refunds

• Refunds will be processed to the original payment method wherever possible. If this isn't available, an alternative refund method will be offered.

• You may be asked to provide personal details for processing your return, which will only be used for that purpose.